sMedio Application Privacy Policy


sMedio, Inc. (hereinafter, "the Company") stipulates its application privacy policy (hereinafter, "the Policy") as stated below with regard to the handling of user's information on the relevant application ("App," as the original application linked to the Policy).


1. Personal information to be collected


The Company may collect user's personal information within a scope approved by the user after the Company notified the user of the purpose, methods, and scope of utilization, and the point of contact for inquiry. Such information will be collected in compliance with the applicable laws, and no unlawful measures will be used.


2. Management of personal information


For the purpose of keeping our customers' personal information in correct and up-to-date status, and preventing unauthorized access to and loss, damage, falsification and leakage of the information, etc., the Company will implement security measures and strict management of personal information by taking necessary measures as the maintenance of security system, improvement of control system, and enhancement of education for employees.



3. Items and the purposes of use of the information to be collected in connection with this App


The Company does not collect any personal information through this App.
User's personal information is only processed as a function within this App and will not be referenced or obtained by us.


The Company may collect and use information related to the App by the following means for the following purposes:

(1) When a user contacts us by means other than this application (e.g., inquiry web page, e-mail, etc.), for the purpose of providing the user with the explanations on the Company's services and handling inquiries, the Company will collect the user's contact information with the content thereof. The collected information will not be used for the purposes except for the handling of relevant inquiries and the improvement of quality of the App. Please note, however, that the user's information may be shared with manufacturers or developers of the related products with the user's consent, for the purpose of handling the relevant inquiries or improving the quality of the App.

The Company may collect and use certain individual non-specification information (such as anonymous usage data of the App). The individual non-specification information may be used as statistical data for the purpose of improving the Company's products, developing new services, etc.

The App may provide certain functions of connecting to, and cooperating with, accounts including internet services, etc. operated by third parties, upon a user's consent (hereinafter, "External Services"). In such a case, the information provided by the user to the External Services will not be managed by the Company but will be managed and operated based on the terms of use and the privacy policy of the relevant External Services.



4. Provision of personal information to third parties


The Company will not provide personal information to third parties without prior consent of the user, except for the following cases.


(1) Cases in which the provision of personal information is based on laws.
(2) Cases in which the provision of personal information is necessary for the protection of the life, body or property of an individual, and in which it is difficult to obtain the consent of the user.
(3) Cases in which provision of personal information is specially necessary for improving public hygiene or promoting the sound growth of children, and in which it is difficult to obtain the consent of the user.
(4) Cases in which the Company needs to cooperate with government agencies, or local public bodies, or any person entrusted by such organizations in implementing operations as set forth by laws and regulations, and in which it is feared that such operations would become difficult if the consent of the user is required to be obtained.


5. Safety measures for personal information


For the purpose of securing correctness and safety of personal information, the Company will implement security and safety measures to prevent leakage, loss or damage of personal information, as well as the countermeasures against and remedial actions to, these risks.



6. Disclosure, correction, and discontinuance of the use of personal information, etc.

In the case where the Company received a request from a person or his/her agent who is subject to information disclosure to disclose or correct the relevant information, etc. or discontinue the use of such information (hereinafter, "Disclosure, etc."), the Company will respond to such request without delay in terms of the matters that do not correspond to the "Reasons for Non-disclosure" stated below upon confirming that such request was made by the user him/herself (or, in the case of a request by an agent, upon confirming the appropriateness of such agent). Please note, however, that the information will not be disclosed if it corresponds to the cases stated below, and the Company will notify the applicant of the reason for the decision of non-disclosure, etc.

<Reasons for Non-disclosure, etc.>
(1) The case in which the person who made the request cannot be identified as the user him/herself or his/her agent.
(2) The case in which the disclosure of information is likely to damage the user's or the third party's life, body, property and other rights and interests.
(3) The case in which the disclosure of information is likely to cause considerable impediments to the proper execution of business affairs of the Company.
(4) The case in which the disclosure of information is likely to violate other laws and regulations.
(5) The case in which the relevant information does not correspond to the personal information the Company handles for disclosure.



7. Compliance with laws, regulations and rules, and revisions to the Policy

In handling personal information, the Company shall comply with laws and regulations concerning the handling of personal information, guidelines of the government, and other related rules, and conduct reviews to improve the content of the Policy as appropriate.



8. Amendments to privacy policy



The Company may, other than the revisions stated in paragraph 7 above, revise a part of or all of the content of the Policy when the functions of the App are changed. If revised, such change in the Policy will be announced and reflected on the website of the Company. Revisions to important matters shall be announced separately in a manner prescribed by the Company.




9. Contact

If you have any questions (including disclosure, etc.), complaints, matters for consultation about the handling of personal information by the Company, please contact the following point of contact. Depending on the content of the inquiry, you may be requested to submit necessary documents or answer our questions.

sMedio, Inc.
8F., Central Square, 2-3-1 Shinkawa, Chuo-ku, Tokyo 104-0033, Japan

メール:contact@smedio.co.jp


Last updated: June 28, 2022

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